All Systems Operational
Data Collection
Operational
App
Operational
Session Replay
Operational
Heap Connect
Operational
Integrations - Sources
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Operational
Integrations - Destinations
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Operational
Notifications and Alerts
Operational
AWS (us-east-1)
Operational
EC2
Operational
ECS
Operational
SQS
Operational
S3
Operational
EMR
Operational
Cloudfront
Operational
EKS
Operational
AWS (eu-west-1)
Operational
S3
Operational
EMR
Operational
EKS
Operational
ECS
Operational
SQS
Operational
EC2
Operational
AWS (eu-central-1)
Operational
EC2
Operational
EMR
Operational
SQS
Operational
ECS
Operational
S3
Operational
EKS
Operational
Open AI (US)
Operational
Open AI (Europe)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Connect Syncs Scheduled Maintenance Oct 12, 2025 08:00-17:00 PDT
Connect syncs will be paused for maintenance on Sunday, October 12, from 8 am to 5 pm US Pacific Time. During this time, we will upgrade our infrastructure to improve Connect’s reliability and performance. Data sent to Heap will continue to be collected as usual, and the app will remain fully accessible. Once the maintenance is completed, all data will be synced to Connect warehouses at the next regularly scheduled time.
Posted on Sep 16, 2025 - 11:56 PDT
Posted on Sep 16, 2025 - 11:56 PDT