Salesforce integration: data-in not syncing

Incident Report for Heap

Update

We are continuing to work on a fix for this issue.
Posted Oct 02, 2026 - 14:57 PDT

Identified

Salesforce data isn't syncing into Heap, and new connections or reconnections are failing. We've identified the root cause and are working on a fix. Please don't try to reconnect until we post an update.

Thank you for your patience!
Posted Oct 02, 2026 - 14:49 PDT
This incident affects: Integrations - Sources.
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