All Systems Operational
Data Collection Operational
90 days ago
100.0 % uptime
Today
App Operational
90 days ago
99.75 % uptime
Today
Heap Connect Operational
90 days ago
99.99 % uptime
Today
Integrations - Sources ? Operational
90 days ago
99.75 % uptime
Today
Integrations - Destinations ? Operational
90 days ago
99.75 % uptime
Today
Notifications and Alerts ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 17, 2021

No incidents reported today.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021
Resolved - Data latency has recovered.
Jun 14, 23:23 PDT
Update - We're continuing to process through the data backlog and monitoring the situation - latency does remain elevated at this time. We don't yet have an exact ETA on recovery. We'll be posting another update in 60 mins.
Jun 14, 16:19 PDT
Monitoring - We're continuing to process through the data backlog and monitoring the situation - latency does remains elevated at this time. At this point, we don't have an ETA on recovery. We'll be posting another update in 60 mins.
Jun 14, 14:24 PDT
Update - Our engineers have identified the issue and are working on a fix. At this point, we don't have an ETA on recovery. We'll be posting another update in 60 mins.
Jun 14, 13:06 PDT
Identified - Our engineers have identified the issue and are working on a fix. At this point, we don't have an ETA on recovery. We'll be posting another update in 60 mins.
Jun 14, 12:08 PDT
Update - Our engineers are continuing to investigate the issue. We'll be posting another update in 60 mins.
Jun 14, 11:59 PDT
Investigating - We are currently experiencing delays in data being available in the app. You may notice missing data in your dashboard. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Jun 14, 10:53 PDT
Resolved - This incident has been resolved. Event definitions for newly created custom events should be available now.
Jun 14, 04:56 PDT
Identified - Our event definition pipeline related to custom events has become backlogged, so you may notice missing event definitions for custom events created in the last 3 hours. Data collection is unaffected, and no data has been lost.
Jun 14, 04:43 PDT
Jun 13, 2021

No incidents reported.

Jun 12, 2021
Completed - The scheduled maintenance has been completed.
Jun 12, 11:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 10:30 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 10, 08:26 PDT
Jun 11, 2021

No incidents reported.

Jun 10, 2021
Resolved - This incident has been resolved.
Jun 10, 16:33 PDT
Identified - Our engineers have identified the issue and are working on a fix. At this point, we don't have an ETA on recovery. We'll be posting another update in at most 60 mins.
Jun 10, 15:46 PDT
Update - We are currently experiencing delays in data being available in the app. You may notice missing data in your dashboard. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Jun 10, 15:30 PDT
Investigating - We are currently experiencing delays in data being available in the app. You may notice missing data in your dashboard. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Jun 10, 14:31 PDT
Resolved - This incident has been resolved. Event definitions for newly created custom events should be available now.
Jun 10, 09:37 PDT
Investigating - Our event definition pipeline related to custom events has become backlogged, so you may notice missing event definitions for custom events created in the last 12 hours. Data collection is unaffected, and no data has been lost.
Jun 10, 08:40 PDT
Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.