All Systems Operational
Uptime over the past 90 days. View historical uptime.
Data Collection Operational
90 days ago
100.0 % uptime
Today
App Operational
90 days ago
99.97 % uptime
Today
Heap Connect Operational
90 days ago
100.0 % uptime
Today
Integrations - Sources
Operational
90 days ago
100.0 % uptime
Today
Integrations - Destinations
Operational
90 days ago
100.0 % uptime
Today
Notifications and Alerts Operational
90 days ago
100.0 % uptime
Today
AWS (us-east-1) Operational
EC2 Operational
ECS Operational
SQS Operational
S3 Operational
EMR Operational
Cloudfront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Heap Help Center is unavailable
Resolved - This issue has been resolved.
Sep 14, 12:33 PDT
Identified - The Heap Help Center is currently unavailable due to an outage of our host. We do not currently have an ETA for a fix and will post an update as soon as we have more information. Please follow https://status.pantheon.io/incidents/kxzrlt08z6ky for additional updates.
Sep 14, 11:27 PDT
Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023
Heap app is not loading
Resolved - This issue is no longer happening. No data collection was affected.
Sep 11, 10:42 PDT
Investigating - We are currently investigating the issue.
Sep 11, 10:31 PDT
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