Heap Status

All Systems Operational

Data Collection Operational

App Operational

Heap Connect Operational

Infrastructure Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 7, 2019

No incidents reported today.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

Delayed data in the Heap app

Resolved - All clear!
Nov 24, 13:32 PST

Update - We are continuing to monitor for any further issues.
Nov 24, 13:31 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 02:52 PST

Identified - Our event metadata ingestion pipeline has become backlogged, so you may notice missing custom events, sources data, and properties in your dashboard. Data collection is unaffected, and no data has been lost.
Nov 23, 13:01 PST