All Systems Operational
Data Collection
Operational
App
Operational
Session Replay
Operational
Heap Connect
Operational
Integrations - Sources
Operational
Integrations - Destinations
Operational
Notifications and Alerts
Operational
AWS (us-east-1)
Operational
EC2
Operational
ECS
Operational
SQS
Operational
S3
Operational
EMR
Operational
Cloudfront
Operational
EKS
Operational
AWS (eu-west-1)
Operational
S3
Operational
EMR
Operational
EKS
Operational
ECS
Operational
SQS
Operational
EC2
Operational
AWS (eu-central-1)
Operational
EC2
Operational
EMR
Operational
SQS
Operational
ECS
Operational
S3
Operational
EKS
Operational
Open AI (US)
Operational
Open AI (Europe)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Connect Syncs Scheduled Maintenance May 31, 2026 08:00-16:00 PDT
Connect syncs will be paused for maintenance on Sunday, May 31 from 8 am to 5 pm US Pacific Time. During this time, we will upgrade our infrastructure to improve Connect’s reliability and performance. Data sent to Heap will continue to be collected as usual, and the app will remain fully accessible. Once the maintenance is completed, all data will be synced to Connect warehouses at the next regularly scheduled time.
Posted on May 24, 2026 - 11:33 PDT
Posted on May 24, 2026 - 11:33 PDT