All Systems Operational
Uptime over the past 90 days. View historical uptime.
Data Collection Operational
90 days ago
100.0 % uptime
Today
App Operational
90 days ago
99.99 % uptime
Today
Session Replay Operational
90 days ago
100.0 % uptime
Today
Heap Connect Operational
90 days ago
99.76 % uptime
Today
Integrations - Sources ? Operational
90 days ago
100.0 % uptime
Today
Integrations - Destinations ? Operational
90 days ago
100.0 % uptime
Today
Notifications and Alerts Operational
90 days ago
100.0 % uptime
Today
AWS (us-east-1) Operational
EC2 Operational
ECS Operational
SQS Operational
S3 Operational
EMR Operational
Cloudfront Operational
AWS (eu-central-1) Operational
EC2 Operational
EMR Operational
SQS Operational
ECS Operational
S3 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Integration properties broken in charts
Resolved - This incident has been resolved.
Jul 24, 14:04 PDT
Monitoring - A fix has been deployed and we are monitoring this issue. Charts with integration properties are now working as expected.
Jul 24, 11:41 PDT
Investigating - Charts with integration properties in the filters or group bys are currently unable to be used. Data collection is unaffected. Our engineering team is investigating the issue and will post an update in the next 30 minutes.
Jul 24, 11:26 PDT
Heap Connect Sync Delays
Resolved - This incident has been resolved
Jul 24, 11:34 PDT
Update - We are continuing to monitor for any further issues.
Jul 24, 11:34 PDT
Update - The S3 sync backlog is now within normal range and continues to perform as expected. We continue to monitor.
Jul 24, 07:37 PDT
Monitoring - The fix has been rolled out and S3 syncs are now completing successfully. We will continue to monitor as we progress through the backlog.
Jul 24, 05:58 PDT
Identified - The problem has been identified and a fix is underway. Will provide an update within the hour.
Jul 24, 04:23 PDT
Investigating - We are currently experiencing delays for some Connect Syncs to S3. Our engineering team is currently working to identify a root cause and implement a solution.

We will post an update in 60 minutes.
Jul 24, 03:14 PDT
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

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