Heap Status

All Systems Operational

Data Collection Operational

App Operational

Heap Connect Operational

Infrastructure Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 18, 2019

No incidents reported today.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

Appcues/Chameleon data missing

Resolved - All missing Appcues and Chameleon historical data has been restored in the UI.
Aug 7, 13:44 PDT

Update - Data collection for Appcues and Chameleon events has been fully restored. We are working to restore any missing historical data.
Aug 1, 15:17 PDT

Identified - We have identified the root cause of missing Appcues and Chameleon data in customer dashboards and are rolling out a fix.
Aug 1, 14:25 PDT

Investigating - We are currently investigating reports of Appcues and Chameleon data being missing from customer dashboards. We will update when we have more information.
Aug 1, 13:29 PDT

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.