All Systems Operational
Data Collection Operational
App Operational
90 days ago
99.88 % uptime
Today
Heap Connect Operational
90 days ago
100.0 % uptime
Today
Integrations - Sources ? Operational
90 days ago
98.19 % uptime
Today
Integrations - Destinations ? Operational
90 days ago
100.0 % uptime
Today
Notifications and Alerts ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2021

No incidents reported today.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
Resolved - The issue is resolved and data latency has return to normal levels.
Feb 25, 16:29 PST
Monitoring - A fix has been implemented and latency is currently returning to normal levels. We will continue to monitor the situation.
Feb 25, 11:42 PST
Investigating - Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. We expect to have this resolved by end of day today. Data collection is unaffected, and no data has been lost.
Feb 25, 09:30 PST
Feb 24, 2021
Resolved - This incident has been resolved.
Feb 24, 17:25 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 15:06 PST
Identified - Our plan selection page is currently unavailable. This primarily affects users at the end of their free trial. We've identified the issue and are in the process of implementing a fix.
Feb 24, 12:46 PST
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Completed - The scheduled maintenance has been completed.
Feb 21, 17:50 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 21, 17:49 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 17:00 PST
Scheduled - We'll be performing scheduled maintenance. Throughout this time, there may be periods during which you will not be able to access your dashboard.

Data collection will remain unaffected.
Feb 17, 22:16 PST
Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.