All Systems Operational
Uptime over the past 90 days. View historical uptime.
Data Collection Operational
90 days ago
100.0 % uptime
Today
App Operational
90 days ago
100.0 % uptime
Today
Heap Connect Operational
90 days ago
99.82 % uptime
Today
Integrations - Sources ? Operational
90 days ago
100.0 % uptime
Today
Integrations - Destinations ? Operational
90 days ago
100.0 % uptime
Today
Notifications and Alerts ? Operational
90 days ago
100.0 % uptime
Today
AWS (us-east-1) Operational
EC2 Operational
ECS Operational
SQS Operational
S3 Operational
EMR Operational
Cloudfront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022
Heap Connect Sync Delays
Resolved - The incident has been resolved; all environments have recovered from the delays.
Jun 30, 01:31 PDT
Monitoring - We have deployed a fix and are beginning to catchup delayed environments.

We will post an update in two hours, or resolve the incident if all environments have recovered.
Jun 30, 00:47 PDT
Investigating - We are currently experiencing delays for Connect Syncs. All environments appear to be affected.

Our engineering team is currently working to identify a root cause and implement a solution.

We will post an update in 30 minutes.
Jun 29, 23:49 PDT
Jun 29, 2022
Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 17:45 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 26, 17:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 17:00 PDT
Scheduled - We will be performing a routine upgrade to our infrastructure. We expect minimal impact to the application during this time, but some users may experience a brief period of degraded app performance.
There may be delays in data being available in the app, but no data will be lost.
Jun 23, 09:44 PDT
Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

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