Salesforce Sources Page Outage

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Mar 31, 2021 - 07:15 PDT

Monitoring

We have implemented a fix to restore the functionality of the salesforce integrations page. We are currently monitoring the fix.

Posted Mar 30, 2021 - 20:04 PDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 30, 2021 - 17:09 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 30, 2021 - 14:11 PDT

Investigating

Some of the functionality of our Salesforce sources page is currently unavailable. No data has been lost and there are no delays in Salesforce data coming into Heap or in Heap data going into Salesforce. The engineering team is investigating the issue.

Posted Mar 30, 2021 - 13:57 PDT

This incident affected: Integrations - Sources and Integrations - Destinations.