Temporary Data Latency

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Dec 04, 2015 - 18:57 PST

Update

Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. Dashboard queries are also timing out for some users as of 1PM PST. Our infrastructure team is investigating this issue. We expect to have this resolved by EOD today.

Data collection is unaffected, and no data has been lost.

Posted Dec 04, 2015 - 13:23 PST

Identified

Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. We expect to have this resolved by EOD today. Data collection is unaffected, and no data has been lost.

Posted Dec 04, 2015 - 06:53 PST