Live View is not displaying events

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Dec 01, 2021 - 23:21 PST

Monitoring

A fix has been implementing and we're currently monitoring the results.
Posted Dec 01, 2021 - 15:14 PST

Identified

We have identified the issue and are currently working on implementing a fix.
Posted Dec 01, 2021 - 14:57 PST

Update

We are continuing to investigate the issue.
Posted Dec 01, 2021 - 14:47 PST

Update

We are continuing to investigate the issue. Data collection is not affected.
Posted Dec 01, 2021 - 14:23 PST

Update

We are continuing to investigate the issue.
Posted Dec 01, 2021 - 13:45 PST

Update

Our engineering team is still investigating this issue.
Posted Dec 01, 2021 - 13:18 PST

Investigating

Live View is currently not displaying events. We are investigating and will post another update in 30 minutes. Data collection is not affected.
Posted Dec 01, 2021 - 12:42 PST
This incident affected: App.
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