Heap Connect Sync Delays

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Dec 19, 2024 - 09:02 PST

Monitoring

A fix has been implemented and we're monitoring the recovery. We'll post another update once the syncs have recovered.
Posted Dec 19, 2024 - 07:31 PST

Identified

We are currently experiencing delays in syncing event data. Our engineering team has identified the root cause of the delayed syncs and is working on a solution. We will post an update within one hour.
Posted Dec 19, 2024 - 06:37 PST
This incident affected: Heap Connect.
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