We are experiencing front-end performance errors in our application

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Sep 22, 2022 - 12:39 PDT

Update

We have rolled back the change that caused the slow-down, and the issue appears to have been resolved.
Posted Sep 22, 2022 - 12:39 PDT

Update

We will provide another update within the hour.
Posted Sep 22, 2022 - 11:45 PDT

Identified

This morning, Heap users started experiencing slow-downs in the app. We are rolling back the frontend change that we think caused this.
Posted Sep 22, 2022 - 11:32 PDT
This incident affected: App.