Temporary Data Latency

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Mar 28, 2016 - 16:32 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 28, 2016 - 15:13 PDT

Investigating

Our data ingestion pipeline has become backlogged, so you may notice a delay in data arriving in your dashboard. We expect to have this resolved by EOD today. Data collection is unaffected, and no data has been lost.

New Custom Events are currently missing from the Dashboard. We have identified the cause and are working on a fix. Data collection is unaffected, and no data has been lost.
Posted Mar 28, 2016 - 14:16 PDT