Queries Stalling

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Mar 16, 2021 - 12:33 PDT

Monitoring

Query access has been restored. Our engineers have implemented a fix and all functionality should be available. We are monitoring the fix.

Data collection was unaffected.

Posted Mar 16, 2021 - 11:55 PDT

Investigating

Queries are currently stalling for users. Our engineers are aware of the issue and investigating fixes. Data collection is unaffected. We will post an update in 30 minutes.

Posted Mar 16, 2021 - 11:36 PDT

This incident affected: App.