App Unavailability

Incident Report for Heap

Resolved

The issue has been resolved and the app is functioning normally

Posted Aug 01, 2022 - 01:18 PDT

Update

We are continuing to investigate this issue.

Posted Aug 01, 2022 - 01:15 PDT

Investigating

We're experiencing intermittent unavailability of the Heap app. Data collection is unaffected. Our engineering team is investigating the issue and we'll post an update in the next 15 minutes.

Posted Aug 01, 2022 - 01:05 PDT

This incident affected: App.