Temporary Data Latency

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Jul 07, 2026 - 08:11 PDT

Update

We are continuing to work on a fix.
Posted Jul 06, 2026 - 23:17 PDT

Update

We are continuing to work on a fix.
Posted Jul 06, 2026 - 21:36 PDT

Identified

We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 2 hours.
Posted Jul 06, 2026 - 19:37 PDT
This incident affected: Data Collection and App.