Heap Connect Sync Delays

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Sep 30, 2023 - 00:43 PDT

Monitoring

Latency is back to normal, we will continue monitoring it
Posted Sep 29, 2023 - 22:21 PDT

Update

Engineering is still working to bring sync delays back to normal.
Posted Sep 29, 2023 - 19:32 PDT

Investigating

We are currently experiencing delays for Connect syncs. All environments appear to be affected.

Our engineers are currently investigating the issue. We'll be posting another update in 60 mins
Posted Sep 29, 2023 - 18:25 PDT
This incident affected: Heap Connect.