Temporary data latency

Incident Report for Heap

Resolved

Latency has recovered to normal levels.
Posted Dec 11, 2017 - 14:09 PST

Investigating

Our ingestion pipeline has become temporarily backlogged. Event/user metadata and custom events may take longer than usual to show up in your dashboard. Data collection is unaffected, and no data has been lost.
Posted Dec 11, 2017 - 10:57 PST