Temporary Stale Event Indicator Latency

Incident Report for Heap

Resolved

This incident has been resolved.

Posted May 25, 2020 - 11:41 PDT

Monitoring

We will continue to monitor the situation through tomorrow.

Posted May 24, 2020 - 07:05 PDT

Investigating

Our stale-event indicator processing has become backlogged, so you may notice some incorrect indicators on your events. We are working to resolve the backlog as soon as possible. Data collection is unaffected, and no data has been lost.

Posted May 24, 2020 - 03:44 PDT

This incident affected: App.