Temporary Login Errors

Incident Report for Heap

Resolved

All clear!

Posted Mar 20, 2018 - 11:27 PDT

Identified

Some users are receiving a "We're sorry, something went wrong." error message when logging into the Heap dashboard. We've identified the root cause of the issue and should have a fix in place for affected users within the hour. If you're experiencing this error, you can temporarily visit https://heapanalytics.com/logout and then log in normally.

Posted Mar 20, 2018 - 10:43 PDT