Queries failing

Incident Report for Heap

Resolved

Analysis has been restored for all users. This incident has been resolved.

Posted Apr 08, 2021 - 23:10 PDT

Identified

Some analysis is still failing for users. Our engineers have identified the cause and are working toward a resolution. Data collection is unaffected. We will post another update in 30 minutes.

Posted Apr 08, 2021 - 23:08 PDT

Investigating

Analysis is currently failing for users. Our engineers are aware of the issue and investigating fixes. Data collection is unaffected and no data has been lost. We will post an update in 30 minutes.

Posted Apr 08, 2021 - 22:06 PDT

This incident affected: App.