Query unavailability

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Jul 24, 2020 - 13:08 PDT

Update

We're experiencing unavailability of various queries in the Heap app at the moment. A fix will be deployed shortly. Sorry for the inconvenience, and thank you for your patience. We'll post an update in the next hour once the fix has been deployed.

Posted Jul 24, 2020 - 12:25 PDT

Update

A fix has been found and will be deployed shortly. We'll post an update in the next hour once the fix has been deployed.

Posted Jul 24, 2020 - 12:16 PDT

Identified

We're experiencing unavailability of Paths queries in the Heap app, data collection is unaffected. Our engineering team is investigating the issue and we'll post an update in the next 30 minutes.

Posted Jul 24, 2020 - 12:00 PDT

This incident affected: App.