Temporary Data Latency - Investigating
Incident Report for Heap
Resolved
This incident has been resolved
Posted Sep 23, 2024 - 10:20 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2024 - 10:08 PDT
Identified
The issue has been identified and a fix rolled out. We will continue to monitor.
Posted Sep 23, 2024 - 09:37 PDT
Investigating
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Posted Sep 23, 2024 - 09:30 PDT
This incident affected: Data Collection and App.
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