Temporary Dashboard Downtime

Incident Report for Heap

Resolved

All set! Data should be up-to-date now.

Posted Nov 25, 2014 - 16:01 PST

Monitoring

We've fixed the server issue and turned the dashboard back on.

Some data may be backlogged, however. You may notice a ~20-minute data delay over the next hour as we backfill events and bring everything up-to-date.

Posted Nov 25, 2014 - 14:55 PST

Investigating

We're experiencing some unexpected issues with the servers that power our dashboard. We're turning off the dashboard as we further investigate the issue.

Data collection remains unaffected, and no data will be lost.

Posted Nov 25, 2014 - 14:48 PST