Heap Connect Sync Delays

Incident Report for Heap

Resolved

Latency is now back to normal levels.

Posted Oct 05, 2023 - 07:34 PDT

Update

We continue to investigate the latency issue.

Posted Oct 04, 2023 - 16:20 PDT

Investigating

We are currently experiencing delays for Connect syncs. All environments appear to be affected. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.

Posted Oct 04, 2023 - 15:18 PDT

This incident affected: Heap Connect.