Appcues/Chameleon data missing
Incident Report for Heap
Resolved
All missing Appcues and Chameleon historical data has been restored in the UI.
Posted 11 days ago. Aug 07, 2019 - 13:44 PDT
Update
Data collection for Appcues and Chameleon events has been fully restored. We are working to restore any missing historical data.
Posted 17 days ago. Aug 01, 2019 - 15:17 PDT
Identified
We have identified the root cause of missing Appcues and Chameleon data in customer dashboards and are rolling out a fix.
Posted 17 days ago. Aug 01, 2019 - 14:25 PDT
Investigating
We are currently investigating reports of Appcues and Chameleon data being missing from customer dashboards. We will update when we have more information.
Posted 17 days ago. Aug 01, 2019 - 13:29 PDT
This incident affected: Data Collection.