Delayed Heap Connect Syncs

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Jun 09, 2020 - 09:55 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 09, 2020 - 04:37 PDT

Identified

Heap Connect syncs are experiencing delays for some customers. Our data engineering team is investigating and we'll update our status when the sync process returns to the expected sync cadence.

Posted Jun 09, 2020 - 02:35 PDT

This incident affected: Heap Connect.