Temporary Data Latency

Incident Report for Heap

Resolved

All clear!
Posted Mar 17, 2021 - 21:51 PDT

Monitoring

We are continuing to investigate this issue. Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from the last few hours. We expect the backlog to clear by end of day.

Data collection is unaffected, and no data has been lost.
Posted Mar 17, 2021 - 16:16 PDT

Update

We are continuing to investigate this issue. Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from the last few hours. We expect the backlog to clear by end of day.

Data collection is unaffected, and no data has been lost.
Posted Mar 17, 2021 - 14:17 PDT

Identified

We are continuing to investigate this issue.

Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from the last few hours. Data collection is unaffected, and no data has been lost.
Posted Mar 17, 2021 - 12:54 PDT

Update

We are continuing to investigate this issue.

Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from the last few hours. Data collection is unaffected, and no data has been lost.
Posted Mar 17, 2021 - 12:04 PDT

Investigating

Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. Data collection is unaffected, and no data has been lost.
Posted Mar 17, 2021 - 10:58 PDT
This incident affected: App.