App unavailability

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Jun 09, 2020 - 17:20 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 09, 2020 - 13:38 PDT

Investigating

We're experiencing Intermittent unavailability of the Heap app, data collection is unaffected. Our engineering team is investigating the issue and we'll be posting an update in the next 15 minutes.

Posted Jun 09, 2020 - 13:15 PDT

This incident affected: App.