Some US Connect customers may be impacted by delays in data lake ingestion

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Jul 21, 2026 - 02:06 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 20, 2026 - 23:36 PDT

Investigating

We are currently investigating this issue.
Posted Jul 20, 2026 - 23:34 PDT
This incident affected: Heap Connect.