Temporary Data Latency

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Jun 07, 2022 - 15:00 PDT

Monitoring

The data latency is recovering and our team is monitoring. We'll post another update when latency is back to normal levels.

Posted Jun 07, 2022 - 12:35 PDT

Investigating

We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.

Posted Jun 07, 2022 - 11:29 PDT

This incident affected: App.