Temporary Degraded Query Performance

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Sep 06, 2023 - 07:14 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 05, 2023 - 15:37 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 05, 2023 - 15:11 PDT

Investigating

We are currently experiencing degraded query performance in the app. You may notice data loading slowly in some reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.

Posted Sep 05, 2023 - 14:50 PDT

This incident affected: App.