Web Visual Labeler Load Failures

Incident Report for Heap

Resolved

The incident has been resolved.
Posted Aug 18, 2022 - 12:57 PDT

Monitoring

A fix has been implemented and we're monitoring the results.
Posted Aug 18, 2022 - 11:01 PDT

Update

We are continuing to investigate the issue.
Posted Aug 18, 2022 - 10:53 PDT

Investigating

The web visual labeler is failing to load for all customers. Data collection is unaffected.

Our engineering team is currently working to identify a root cause and implement a solution.

We will post an update in 30 minutes.
Posted Aug 18, 2022 - 10:22 PDT
This incident affected: App.