Temporary Data Latency

Incident Report for Heap

Identified

We are currently experiencing delays in data being available in the app for US-based customers. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 4 hours.
Posted Nov 07, 2026 - 21:01 PST
This incident affects: Data Collection and App.