Temporary Data Latency

Incident Report for Heap

Resolved

The issue is resolved and data latency has return to normal levels.
Posted Feb 25, 2021 - 16:29 PST

Monitoring

A fix has been implemented and latency is currently returning to normal levels. We will continue to monitor the situation.
Posted Feb 25, 2021 - 11:42 PST

Investigating

Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. We expect to have this resolved by end of day today. Data collection is unaffected, and no data has been lost.
Posted Feb 25, 2021 - 09:30 PST
This incident affected: App.
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