Heap Connect Syncs delayed

Incident Report for Heap

Resolved

Syncs have recovered
Posted Mar 01, 2023 - 02:55 PST

Monitoring

Engineering has implemented a workaround and is monitoring its results.

We will post the next update in two hours.
Posted Mar 01, 2023 - 00:31 PST

Update

Engineering is still working to bring sync delays back to normal.

We will post an update in two hours.
Posted Feb 28, 2023 - 22:25 PST

Update

Engineering is still working to bring sync delays back to normal.

We will post an update in one hour.
Posted Feb 28, 2023 - 20:10 PST

Investigating

We are currently experiencing delays for Connect syncs. All environments appear to be affected.

Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Posted Feb 28, 2023 - 18:33 PST
This incident affected: Heap Connect.