iOS Event Visualizer Connectivity Issues

Incident Report for Heap

Resolved

Connectivity issues with the iOS event visualizer have been resolved.

Posted Jan 05, 2021 - 10:28 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 05, 2021 - 06:36 PST

Identified

We are currently experiencing websocket-related connectivity issues, making the iOS event visualizer unavailable. The specific root cause has been identified and we are working on a fix.

Posted Jan 05, 2021 - 06:35 PST

This incident affected: App.