Slow and Failing Dashboard Queries

Incident Report for Heap

Resolved

This incident is resolved.
Posted Jan 12, 2018 - 09:48 PST

Identified

Queries are currently unavailable for a few customers. We have identified a likely cause, and are working on fixing it. Data collection is not affected.
Posted Jan 11, 2018 - 21:37 PST

Investigating

Dashboard queries are taking longer than expected and are periodically failing for some customers. Our engineering team is investigating.
Posted Jan 11, 2018 - 20:19 PST
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