Appcues Segment Sync Latency

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Mar 28, 2023 - 17:09 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 28, 2023 - 16:08 PDT

Identified

Our engineering team has identified the root cause of the Appcues Segment Sync Integration sync latency and is working on a solution.

No data has been lost.

We will post an update in 30 minutes.
Posted Mar 28, 2023 - 15:58 PDT
This incident affected: Integrations - Destinations.