Heap Connect Sync Delays

Incident Report for Heap

Resolved

The incident has been resolved; all environments have recovered from the delays.
Posted Jun 30, 2022 - 01:31 PDT

Monitoring

We have deployed a fix and are beginning to catchup delayed environments.

We will post an update in two hours, or resolve the incident if all environments have recovered.
Posted Jun 30, 2022 - 00:47 PDT

Investigating

We are currently experiencing delays for Connect Syncs. All environments appear to be affected.

Our engineering team is currently working to identify a root cause and implement a solution.

We will post an update in 30 minutes.
Posted Jun 29, 2022 - 23:49 PDT
This incident affected: Heap Connect.