EU customers may be experiencing slightly longer-than-normal query times

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Jun 02, 2026 - 12:49 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 02, 2026 - 08:33 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 02, 2026 - 02:55 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 02, 2026 - 02:54 PDT
This incident affected: AWS (eu-west-1) (S3, ECS).