Elevated App Errors
Incident Report for Heap
Resolved
This incident has been resolved.
Posted May 25, 2021 - 12:13 PDT
Monitoring
A fix has been implemented and we're monitoring the results.
Posted May 25, 2021 - 11:31 PDT
Update
We're continuing to work on a fix for this issue. We'll post another update in 30 minutes.
Posted May 25, 2021 - 11:08 PDT
Identified
We've identified a potential cause of the issue and are working on a fix. We'll post another update in 30 minutes.
Posted May 25, 2021 - 10:34 PDT
Investigating
The Heap app is experiencing elevated errors and latency. Our engineering team is investigating.
Posted May 25, 2021 - 09:56 PDT
This incident affected: App.