Temporary Data Latency

Incident Report for Heap

Resolved

All clear!
Posted Nov 10, 2016 - 12:12 PST

Update

Latency is currently under 30 minutes.
Posted Nov 10, 2016 - 11:23 PST

Update

Latency is currently 90 minutes to 2 hours. Our infrastructure team is investigating.
Posted Nov 01, 2016 - 10:20 PDT

Update

Latency fell overnight, but is elevated again now to approximately 2 hours. Our infrastructure team is investigating.
Posted Oct 25, 2016 - 12:49 PDT

Identified

Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. Data collection is unaffected, and no data has been lost.
Posted Oct 24, 2016 - 10:51 PDT
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