Temporary Data Latency

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Aug 17, 2017 - 17:01 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 16, 2017 - 13:39 PDT

Investigating

Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. We expect to have this resolved by EOD today. Data collection is unaffected, and no data has been lost.

Heap SQL is also experiencing delays related to this backlog.
Posted Aug 14, 2017 - 13:01 PDT