Dashboard Downtime

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Jan 11, 2016 - 17:59 PST

Monitoring

The Heap dashboard is now available again for all users.
Posted Jan 11, 2016 - 17:41 PST

Investigating

We are experiencing elevated dashboard error rates at the moment and some customers may not be able to access the dashboard. We're investigating the issue now.
Posted Jan 11, 2016 - 17:22 PST