Temporary Data Latency

Incident Report for Heap

Resolved

This incident has been resolved.
Posted May 16, 2023 - 14:14 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 16, 2023 - 11:55 PDT

Investigating

We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue.
Posted May 16, 2023 - 10:54 PDT
This incident affected: App.