Slow and Failing Queries

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Jul 27, 2016 - 11:53 PDT

Monitoring

Dashboard speed should be back to normal.
Posted Jul 27, 2016 - 11:06 PDT

Investigating

Our dashboard query endpoint is showing elevated latency and error rates. Dashboard queries may fail or return very slowly. Our systems team is investigating.

Data collection is unaffected.
Posted Jul 27, 2016 - 10:59 PDT