Delayed webhook deliveries

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Jul 13, 2020 - 19:38 PDT

Monitoring

We've addressed the root cause of delayed webhook deliveries. Latency is decreasing. We expect normal service to be resumed within four hours.

Posted Jul 13, 2020 - 18:14 PDT

Update

We've addressed the root cause of delayed webhook deliveries. Latency is decreasing. We expect normal service to be resumed within four hours.

Posted Jul 13, 2020 - 18:11 PDT

Identified

We've identified and are currently working on a fix for delayed webhook deliveries. No data has been lost. We'll post an update when we have an estimated time to resolution.

Posted Jul 13, 2020 - 16:21 PDT