Heap Connect Sync Delays

Incident Report for Heap

Resolved

The incident has been resolved; all environments have recovered from the delays.
Posted Feb 11, 2021 - 06:36 PST

Monitoring

We are beginning to catchup delayed environments.
Posted Feb 11, 2021 - 03:07 PST

Investigating

We are currently experiencing delays for Connect Syncs. All environments appear to be affected.

Our engineering team is currently working to identify a root cause and implement a solution.
Posted Feb 11, 2021 - 00:50 PST
This incident affected: Heap Connect.