App unavailability

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Jun 24, 2020 - 22:04 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 24, 2020 - 21:29 PDT

Investigating

We're experiencing Intermittent unavailability of the Heap app, data collection is unaffected. Our engineering team is investigating the issue and we'll be posting an update in the next hour. In the meantime, refreshing your browser may mitigate the issue.

Posted Jun 24, 2020 - 20:18 PDT

This incident affected: App.