Failing App Queries

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Aug 06, 2018 - 19:15 PDT

Update

Our engineers have identified and resolved the issue.
Posted Aug 06, 2018 - 15:55 PDT

Investigating

Queries in the app are failing for some customers. Our engineering team is investigating. Data collection is unaffected, and no data has been lost.
Posted Aug 06, 2018 - 15:34 PDT
This incident affected: App.