Delayed Heap Connect Data

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Feb 22, 2020 - 07:50 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 22, 2020 - 01:58 PST

Investigating

Heap Connect exports to Redshift, Snowflake, and S3 are in a stale state. Our data engineering team is investigating and we'll update this status when the sync process returns to normal behavior.

Posted Feb 21, 2020 - 23:44 PST

This incident affected: Heap Connect.