Web Event Visualizer Loading Page Degraded

Incident Report for Heap

Resolved

This issue has been resolved

Posted Dec 17, 2020 - 12:50 PST

Update

Our engineering team is still in the process of deploying a fix, and we will post an update in 1 hour.

Posted Dec 17, 2020 - 11:45 PST

Identified

The Web Event Visualizer loading page is currently in a degraded state. The Event Visualizer itself is unaffected. Data collection is unaffected. Our engineering team is deploying a fix, and we will post an update in 1 hour.

Posted Dec 17, 2020 - 10:42 PST

This incident affected: App.