Web app is experiencing 500 errors.

Incident Report for Heap

Resolved

The incident has been confirmed fully resolved. No data was lost during the app outage.
Posted Mar 26, 2018 - 04:14 PDT

Monitoring

The incident has been resolved; we will continue to monitor the situation while all processes clear.
Posted Mar 26, 2018 - 02:25 PDT

Identified

Cause for the problem has been identified and we are currently working to restore service. Data capture has not been affected by this incident.
Posted Mar 26, 2018 - 01:59 PDT

Investigating

The web application is experiencing an outage, we are investigating the cause. Data capture is not affected.
Posted Mar 26, 2018 - 01:17 PDT